"I'M VERY SENSITIVE ABOUT MAKING STATEMENTS ABOUT SANITATION WORKERS THAT SEEM TO PUT THEM ALL INTO A BOX WHERE ONE MAKES ASSUMPTIONS ABOUT WHAT KINDS OF PEOPLE THEY ARE WITHOUT EVEN KNOWING THEM AS INDIVIDUALS.  ONE THING I KNOW FOR SURE ABOUT SANITATION WORKERS:  THEY KNOW THE CITY:    FOOT BY FOOT!    INSIDE OUT!"

Mierle Laderman Ukeles

CLASS

IS ABOUT...

WHEN I THINK ABOUT THE WORKING CLASS,

I THINK ABOUT PEOPLE WHO ARE PAID BY THE HOUR TO DO THE WORK THAT NO ONE ELSE WANTS TO DO...

(0:44 min)

I ALWAYS HAD THE FEELING THAT I DIDN'T KNOW HOW TO BEHAVE IN FRONT OF PEOPLE WHO WERE TOO UPPER CLASS.

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SUPPORT STAFF ARE ADMINISTRATIVE ASSISTANTS, WHICH IS THE FANCY WORD FOR SECRETARY...

(0:49 min)

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AS A YOUNG CHILD I SPENT MUCH TIME AT MY GRANDMOTHER'S HOUSE WHERE SHE TOOK IN PIECE WORK...

(1:52 min)